Beautiful Service

I can’t express enough how excited I am to be blogging about one of my biggest passions – beauty! (and being ‘beautified!’) The best part of the month after payday is when that appointment comes around to sort those nails, tame those brows and flare those lashes and for me all this happens at Studio 21!

For a long time now I’ve been going to Studio 21 for every single beauty need whether it’s a quick wax or a two-hour pamper session, this is where you’ll find me and here’s why…

As soon as you’re walked in you’re welcomed with a smile then you take your seat while you await your beautiful destiny! Your professional beautician will come over and show you to the station where all the stresses and annoyances in the world will slowly drift away as your much needed relaxation time begins!

The salon is white with simple yet glamourous decor, it really sets the scene as you instantly feel comfortable and inspired towards your next look.

I love to laugh and be myself! who doesn’t? When I use Studio 21 I’m always guaranteed a professional beautician, a good cuppa and a laugh! The staff really take their time to find out exactly what you need and how they can provide it for you (even if this means taking forever and a day to choose the perfect gelish colour for your mani/pedi) – They’re your best pal for the next hour or three!

Lydia, one of the beauticians and the Business Development Manager is amazing at what she does and you can tell she really takes pride in providing the best for her clients. I should know, I’m one of them! Just look at those nails in the picture below – You gelish?

Prices are affordable, service is friendly, results are gorgeous!

I would definitely recommend Studio 21 and I wouldn’t go anywhere else. You can either choose to book the same member of staff for all of your beauty needs or the salon will allocate you a beautician, I’ve done both and I’m mega happy with the service I’ve had and I’m sure you would too!  Go on – treat yourselves and click the link below 😉

P.S – they even have a real-life dentist on a Thursday who will make your smile even more flawless when you book in and splurge on that extra special teeth whitening treat!

Have a peek at some pictures two of the lovely staff took for me, Lydia & Nicole. Nails are by Lydia and lashes by Nicole. Thank you ladies & I’ll see you at my next appointment 😀

https://en-gb.facebook.com/studio21therapycentre/

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Wine Tasting for the Beginner Red Wine Lover

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We all work hard and at the end of another mega busy week (similar to the one the guy on the Berocca advert demonstrates), Friday nights are for me the main night of the weekend, the one where the plans you look forward to start to come together whether it’s chilling with a take-away and Gogglebox or jumping in the shower to start getting ready for a full on girls night out.

This Friday evening my partner and I planned from the Sunday before, nothing major but something we knew would be the perfect unwinding remedy for both of us – Wine! We knew exactly what we were going to do as soon as my shift finished at 6.30pm; get in the car, drive to Market Harborough and check out the stunning Majestic Wine Warehouse in search of the perfect bottle of Chianti, once this was done we were off to our local supermarket to get a steak, ciabatta and peppercorn sauce to take home, cook and enjoy with our bottle of red. You’re probably wondering why i’ve gone into the exacts of our plans but as you can tell it’s very food and drink orientated – honestly, the thought of our Friday treat after dieting all week and working hard kept me going strong through the salads and watching others walk through the staff room with McDonalds! You can feel my pain.

6.30pm arrived and the adventure began, we arrived at Majestic. Now we both hadn’t been to a proper wine shop before and didn’t quite know how it would be, not only the experience, but the price too! all a mystery until we got through the door. As we stepped in we were greeted by a bubbly and soon to find out, very knowledgeable lady called Sasha. She asked us if we were looking for anything in particular to which we replied ‘Chianti’ and before we knew it we were whisked to the ‘Italy’ section where she explained in more depth than you can imagine all about the different Chianti wine they have, the winemaking process for each bottle, where in Italy the wine was produced and more. She explained the prices and then what the discount is on buying 6 bottles and more. We were astonished to say the least! The lady even has an A-Level equivalent in wine! What an exciting course that would have been ay!

During our wine tour, we were told that we could try some different wine and we were led to the tasting area where we were poured several glasses as Sasha waited for our verdict, if we didn’t like something, she became intrigued and took mental notes of what each of us liked and disliked then tried to find a glass which would ‘bridge the gap’ to our individual taste. I like the fuller-bodied wine whereas my partner seems to like the dark berry flavours and as you know, we both love a Chianti!

After the tasting was over, we spoke more about the Majestic own brand of Chianti which they name ‘Definition’. It was already on the counter waiting for us. We decided on the purchase and spoke more about the wine and I asked if they do evenings for wine tasting. I’m in luck – they do! It cots £5pp and it all goes as a donation to charity! How lovely, put our names down for the next class!

The service was above and beyond. No hard sales (if you purchase a wine and don’t like it all you have to do is bring the bottle back for a full refund, even if you’ve drank the whole bottle!!) Sasha was fantastic, she showed a real interest in what we were looking for and helped us find other alternatives  if we wanted to try something other than a Chianti. When we had finished our purchase, we were then handed over our ‘taste notes’ to help us make our future choices AND she asked for my e-mail to send over offers etc which most companies do however I was definitely more interested in hearing from Majestic. Sasha mentioned that one offer may be Dartington wine glasses and before she finished her sentence she popped off to the other end of the shop and returned with a pair of said stemless, Dartington wine glasses for us to take home and enjoy our bottle in! After experiencing what I would most definitely class as excellent customer service I can’t recommend Majestic more. Thank You. (We’ll probably be returning next Friday)

Why not check out Majestic Wine Warehouse for yourself? There’s definitely something for everyone. Just click the link below.

https://www.majestic.co.uk

 

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A Black-Tie NYE

This NYE me & my partner had no clue what we wanted to do so we decided on something simple yet special – something we’ve done before but this time with more bubbles in the glass and counting down to midnight!

We decided to check out a village pub near where we live, The Old White Hart in Lyddington & luckily at 10pm on New Year’s Eve-Eve they had our favourite room available ‘ The Bede Room’ and space for dinner! We asked what they had on for the evening and there was the option for a 3-course meal in their michelin star restaurant which from experience we knew would be lush!

Holly, the amazing lady who has dealt with our reservations both times and not to mention this time around was literally at the very last minute and she still managed to sort everything perfectly – she deserves a medal! (or a big glass of wine or three)

The night was wonderful. Everything from our stunning room (The Bede) which is a lovely country, shabby-chic style with the most fabulous jacuzzi bathroom as you go up the spiral stairs, just wow!

We relaxed like crazy and slowly began to get ready for our 3 course meal and wine as we enjoyed the room to it’s fullest. I recommended the Bede to a colleague after our first stay and she pretty much booked right away as a surprise for her husband, she always tends to ask me for the best places to stay as she knows I can be super picky ( in the best way possible, i hope )

As soon as we arrived at the bar we were served our canapes (we just threw them in our mouths without a clue of what each of them were – tasted good though!), ordered our drinks, a pint and a rose wine and sat down at our table for our meal. It was stunning & for £50 a head it was all completely worth it.

After I finished my dessert (and my partners), we ordered a bottle of prosecco to toast in the New Year (and for one before and after – it was New Years afterall) we got up and danced away until the inevitable 10..9..8 and so on till everyone cheered HAPPY NEW YEAR!!!!!

I reckon this could have been my best NYE yet. You really need to try The Old White Hart for yourself.

The staff are just lovely, the food is out of this world (a little secret for you, they have deals on in the week! Me & my partner went, we had 3 courses and two drinks each for around £55 altogether! Bargain!) Even if you don’t book a room, pop in for a drink and a bite to eat for the perfect Sunday afternoon as you’re surrounded by unique decor, a cosy bar and beautiful restaurant.

Happy 2017 and here’s to the best one yet!

The Place Aparthotel – Manchester

Hotels, where do I start? Well, I basically began this blog because of my absolute love for staying away and finding the perfect place to stay with the customer service to match!

It was February and I was planning a weekend trip away to Manchester for a 30th birthday surprise. Man United game, drinks, Manchester shopping all planned I just needed that ideal hotel to top it all off so I decided to browse booking.com. After hours of comparing hotels, location and prices I came across ‘The Place’ and instantly fell in love with the images provided though I couldn’t be fooled by a sales image (of course the best ones are chosen to attract the audience!)

I checked out their website and I was set – this is the one! I clicked ‘book’ and chose the dearer option of ‘book now – pay later, free cancellations up until the day before’. As it was late, I closed the laptop for the night and continued with the planning the next day.

Now, as this was for a big birthday I had to keep on top of my plans and my booking with The Place, I also had a few special requests which I needed to ensure were prepared upon arrival. I decided to call the number of the hotel provided and here’s my customer experience..

The Phone Call

Call answered by receptionist, “Hello, The place – Manchester, how can I help?” (the receptionist sounded prepared to take a call and welcoming)
“Hi, I’ve booked a room and need to know if you provide any special requests. Do you have a guest relations team?” I ask. “I can look into your request for you”, she replied.

What I needed

  • Prosecco & glasses, balloon & banners on arrival
  • The prices and when they need to be paid for
  • If I can pay my total price of the room bit by bit
  • What the room I will be staying in looks like and the amenities
  • Is a late check-out an option
  • Is the hotel near the train station and how far?

The Experience

I honestly can not fault the woman on reception who dealt with my call! She answered all of my questions and then some. All of my requests were met and The Place hotel went the extra mile for me every step of the way and I didn’t feel like I was asking too much or being as difficult as I knew I was being (or could have come across as). I felt like my call was dealt with professionally and with care, they understood my needs and exceeded their service.

My Arrival

I walked from the train station and a few minutes later I arrived at the reception of The Place, absolutely stunning! Great location! I was greeted quickly with a smile and soon checked in to my lovely hotel apartment. When I entered, everything (and I mean everything) I asked for was there, waiting. Banners put up in the living room ‘Happy 30th Birthday’, TV on in the bedroom which created a lovely atmosphere to walk in and Prosecco chilling in an ice bucket with two champagne flutes and just next to it was a lovely ’30’ helium balloon bobbing around. The interior was exposed brick, the size of the apartment was more than big enough, so clean and so homely, cosy and comfortable. The living room was also beautiful with wooden floors, red couches, dining table and again, peaceful and relaxing atmosphere.

Check out my experience for yourself – not only were my requests dealt with on the telephone, they were consistent through e-mail contact and really, I felt they couldn’t do enough for me. Below are some of the e-mails to show exactly what I mean.

Thank you The Place – Manchester for your outstanding experience. You were fantastic.
Your customer service, hard work and dedication has not gone unnoticed!

Why not choose Manchester and stay with The Place Aparthotel on your next trip away, you won’t be disappointed.

http://www.theplaceaparthotel.com/

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